Privacy Policy
Last Updated: March 15, 2025
At cravionelus, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or use our financial ratio analysis services. We're committed to being transparent about our data practices and giving you control over your information.
This privacy policy applies to all users of cravionelus.com and our related services. By using our platform, you agree to the collection and use of information as described in this policy.
Questions about privacy? Contact our privacy team at info@cravionelus.com or call +61398244335. We're here to help.
Information We Collect
We collect several types of information to provide and improve our financial education services. Here's what we gather and why:
| Data Type | Collection Method | Purpose | Retention Period |
|---|---|---|---|
| Account Details | Registration Form | Service Delivery | Active Account + 3 years |
| Learning Progress | Platform Interaction | Personalization | Active Account + 2 years |
| Website Analytics | Cookies & Tracking | Platform Improvement | 26 months |
How We Use Your Information
Your information helps us deliver better financial education services. We use your data for legitimate business purposes that benefit both you and our service quality.
We don't sell your personal information to third parties. Any data sharing is done with your consent or as required by law, and we always aim to protect your privacy first.
Data Storage and Security
We take data security seriously and use industry-standard practices to protect your information. Our servers are located in Australia and comply with local data protection requirements.
While we implement strong security measures, no online system is completely immune to threats. We continuously monitor and update our security practices to address emerging risks.
Your Rights and Choices
Under Australian Privacy Principles, you have several rights regarding your personal information. We've made it easy to exercise these rights through your account dashboard or by contacting us directly.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Update or correct any inaccurate personal information in your account settings or by contacting support.
Delete Your Account
Request deletion of your account and associated data. Some information may be retained for legal compliance.
Limit Data Use
Opt out of marketing communications or restrict how we use your information for secondary purposes.
To exercise any of these rights, send an email to info@cravionelus.com with your request. We'll verify your identity and respond within the timeframes required by Australian privacy law.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. Most of these are essential for the website to function properly.
You can manage cookie preferences through your browser settings, though disabling essential cookies may affect website functionality. We don't use third-party tracking cookies for advertising purposes.
Third-Party Services
We work with trusted service providers to deliver our educational platform effectively. These partnerships are governed by strict data protection agreements.
All third-party providers are required to protect your data according to our privacy standards and applicable Australian laws. We don't share more information than necessary for them to provide their services.
International Data Transfers
Your data is primarily stored and processed in Australia. In some cases, our service providers may process data in other countries with adequate privacy protections. We ensure appropriate safeguards are in place for any international transfers.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
When data reaches its retention limit, we securely delete it from our systems. You can request earlier deletion of your information, subject to legal and operational requirements.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
Minor updates, such as clarifications or contact information changes, will be posted here with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
If you disagree with any changes, you can close your account before the updated policy takes effect. Continued use of our services after policy updates indicates your acceptance of the new terms.
Contact Our Privacy Team
Have questions about this privacy policy or how we handle your data? We're here to help.
Email: info@cravionelus.com
Phone: +61398244335
Mail: 82 Ann St, Brisbane City QLD 4000, Australia
Our privacy team typically responds to inquiries within 2 business days. For urgent privacy matters, please call during business hours.